Services

Online customer portals

Optimize customer interaction

A customer portal is a professional way to provide digital service to customers and organize sales more effectively. Business processes, data and communication come together in a central location. We develop customer portals where usability is key.

Request a quote for an online customer portal

The specialists at Touchtribe will be happy to help you make the right technological choices.  Call Gert on 06-55716180. Or leave a message using the contact form and we will contact you within one working day.

Touchtribe builds unique customer portals
  • Improve customer service

    An online customer portal or self-service portal allows you to provide service to customers at any time. These can be B2B customer portals where products can be ordered, portals for making appointments with service providers or contacting customer service. By providing a customer environment, organizations can increase user satisfaction and achieve business goals faster.

B2B and B2C customer portals

We build platforms that meet user needs and grow with the ambitions of organizations. Both business users and consumers are more critical than ever when it comes to using online services. A fast and intuitive customer experience meets this need. Our customer portals fully integrate with your application landscape. Thus, all relevant data from business software is available in the portal.

What will a customer portal bring?

we build tailormade customer portals
  • Customer satisfaction

    • Services are available 24/7

    • The customer is in control of what they purchase

    • Better level service

  • Customer Engagement

    • Customers can contact more easily

    • Improved customer communication

    • Services are more accessible

  • Efficiently

    • Saves time through streamlined processes

    • Focused communication reduces demand for service department 

    • Increases sales opportunities

Request a quote for an online customer portal

The specialists at Touchtribe will be happy to help you make the right technological choices.  Call Gert on 06-55716180. Or leave a message using the contact form and we will contact you within one working day.

Customer portal that grows with you

We build platforms that make organizations unique and fit the needs and wants of your users. This is how we make customers excited to use the portal. To achieve this, we work with four technological conditions:

  • Composable Architecture

    Within a composable achitecture, applications are structured as a collection of services. This ensures complex applications can be build, tested, deployed and maintained quickly and reliably. This enables faster and more efficient development.

  • API-first

    Organizations that embrace a technology ecosystem must adopt an API-first strategy. This approach is based on the microservice architecture where these services are accessed through APIs. This ensures that functions and systems are easier to connect.

  • AWS

    Public cloud is no longer a part of the technology stack of modern organizations. The developers at Touchtribe are specialized in Amazon Web Services (AWS). We guide our clients on their way to a successful and cost-efficient deployment of the cloud.

  • Serverless

    A serverless customer portal, which does not involve a physical server at its base, is able to scale up and down endlessly. This without having to worry about the management and maintenance of the servers.